Reference

Terms That Govern Your 7u7j Account

Before you open an account or place a wager on 7u7j, these terms set out what we expect from you and what you can expect from us.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredWallet rules includedChanges notified in advance
7u7j Terms That Govern Your 7u7j Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause is unclear or you want to raise a dispute about how these terms have been applied to your account, our support team handles policy queries directly. Responses to written queries are sent to the email address registered on your account.

Team online

Live Chat

Open the chat widget from any page while logged in to reach an agent about account or terms queries.

Email Support

Send a written query to our support address; we respond to the email registered on your account.

Account Help Centre

The Help Centre inside your account dashboard covers common terms questions with step-by-step answers.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Practices

We take the security of your account and the accuracy of your personal data seriously. Here is how we manage the key areas that affect you directly.

Account Security Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.
Data Retention We retain account data for as long as your account is active and for the period required by applicable law after closure. You may request a summary of the data we hold.
Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to improve the platform. You can manage cookie preferences from the settings page in your account.
Requesting Changes To update your registered details — including the mobile number linked to your bKash, Nagad, or Rocket wallet — submit a request through the Help Centre with identity verification.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who registers an account on 7u7j. Access depends on your local law and the eligible regions we serve — check your jurisdiction before registering.

We can update the terms when needed, but we will notify you at the email on your account before material changes take effect. Continued use after that period means you accept the update.

Transactions where the wallet number does not match your registered mobile number are held for manual review. Contact support with your account details to resolve the hold quickly.

Submit a data request through the Help Centre inside your account dashboard. We will respond to the email address registered on your account within the timeframe required by applicable law.

We may suspend an account if we detect a breach of these terms, a verification failure, or activity that conflicts with our obligations under applicable law. We will notify you and explain the next steps.

Send a written dispute to our support email from the address on your account. We will acknowledge it and provide a response outlining our position and any resolution steps available to you.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.