What We Collect and Why
When you open an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal, a transaction record is created and linked to your account
-
1
wallet. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual activity. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and
-
2
Rocket is limited to what those processors need to complete your transaction. We retain account records for as long as your account is active and for a period after closure as required by applicable regulations. You may request a copy of your data or ask us
-
3
to delete it by contacting our support team. Availability of our services depends on your local law and eligible regions, and data handling practices may vary accordingly. We update this policy when our practices change, and we will notify you through your registered contact details when
-
4
material changes occur.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.